What Are The Objectives Of The Mcdvoice Survey?
Being the 2nd large and potentially the most recognizable fast food chain in the world, the direction of McDonald's wants to ensure that each one of the millions of customers served on a daily basis are happy with the food, the prices, the staff's attitude, the service supplied, the cleanliness in addition to the total customer experience.
The main goals of the McDVoice customer satisfaction survey will be to get honest and objective feedback from the customers in order to continuously improve the client experience, to resolve any problems or issues concerning the food, the worker's behavior, the cleanliness and the services offered at any of the McDonald's outlets in the USA.
The Continuing online client survey permits for:
• Receiving firsthand objective feedback from the customers in respect to the food quality, the costs, the cleanliness, the staff's attitude and also the service supplied at any McDonald's restaurant.
• To achieve to new thoughts about the techniques to enhance the customer satisfaction level.
• To locate the best resolutions to any ongoing issues or problems that the clients may have with McDonald's.
Since the aim of the McDVoice survey is to gain truthful information which will help improve the experience for you as well as for the other customers who prefer to eat at McDonald's, it's crucial that you try to be as honest as possible.
Even when you are not that happy with your latest experience at McDonald's, don't be scared to admit that if filling out the answers to the queries of the poll. Don't worry — you will still get a confirmation code for a reward or discount, even in the event that you decide to leave negative feedback!
How To Contact Mcdonald’s Customer Service?
Even if you don't have a current receipt, or if you do not want to take part in the McDVoice poll, you can still provide your comments to McDonald's through the different channels for communication available and open to clients.
The FAQs
If you can not find a solution to your particular problem, or if you've got a suggestion or other feedback you'd like to share with McDonald's, then you can contact its customer support service in several different ways.
The online Contact us page
Visit www.McDonalds.com/us/en-us/contact-us.html and pick the suitable thing from the Feedback and question menu. You have an option of picking: Restaurant opinions, General inquiry, Mobile app comments and Trademark permission.
If you choose the Restaurant comments, you'll be requested to join the restaurant you're referring to by picking your place or entering a zip code. Then you need to enter your name, your US address, your own telephone, and email. After you submit your feedback you'll find a confirmation code, along with the customer support team will contact you promptly.
For Your General inquiry choice, you may select from several different general themes including: marketing, promotions and games, menu items and nutritional information, social responsibilities and gifts and others.
If you have opinions or questions that you need to share about the McDonald's mobile program, picked the Mobile app option and proceed to enter your cell device type, the cell operating system, the version of this program you're using and your feedback. Then add your name, phone, and email, so that the customer support staff can respond to your query or comments.
Download and set up the McDonald's cellular app for Android for iOS here. You can send feedback using the mobile app, and make use of the helpful and convenient app for ordering food, finding others and deals.